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November 27, 2020

The Biggest Problem With Employee Time Clock Software And How You Can Fix It

So you have decided to use employee time clock software at your office. However, you are running into a significant issue – employees just don’t want to use it. And what good is an employee time clock solution if the people it’s meant for don’t like it?

Implementing online time clock software is a challenging process. You don’t get to simply pick out a solution, and then magically, everyone will start using it correctly. You have to research to find a solution that will meet your business needs while still being user-friendly for your workers.

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Getting employees on board with new employee time clock software is one of the biggest problems businesses face when it comes to time tracking. In this article, we will go over, step by step, how to fix this prevalent issue.

1. Ask For Employee Suggestions

This step is frequently skipped over when searching for new employee time clock software. Employers often think they can pick an online timecard system and that employees will like it because it’s what they like. However, what your employees enjoy about time tracking solutions may not align with upper management.

So, as a first step, we recommend asking your employees for suggestions. What kind of features would they like to see, or how would they want to access the system? Are there any features they would dislike, such as location tracking or facial recognition? Their answers can give you insight into which solution and features would be best for your employees and, in turn, your business.

2. Go Through A Trial With Select Employees

If you’ve decided on an employee time clock software, the next step would be to go through an extensive trial with select employees at every level of your business. Online timesheet software is not solely used for hourly workers, so it’s essential to ensure that the solution you choose can be used with a wide array of employees.

During your trial, make sure to have your workers test the features you are most interested in and that stand to benefit your business the most. For example, if you are trying to cut down on overtime, then be sure to test out overtime alerts to guarantee that they are working correctly and can meet your need. Additionally, it’s vital that employees easily understand why they are being sent such an alert.

3. Have Q&A Sessions

After you’ve gone through an extensive trial, the next best step would be to set up a Q&A session to help alleviate any potential concerns that may have come up. As a business owner, you want to ensure then employees are only punching time for themselves and, therefore, may use a feature such as facial recognition to help achieve that.

However, from an employee standpoint, this may be an intrusive feature that they believe violates their privacy. It’s essential to address all concerns during this Q&A session and help employees understand how these features can be beneficial to them. You can use the feedback gained from this session to determine whether the time and attendance app you’re considering implementing will be widely accepted amongst your workers. If not, then it may be time to look for a different option.

4. Train Remaining Employees On The Software

Suppose you had a successful Q&A session with your employees and believe that it is time to move forward with implementation. In that case, the next logical step is to train your remaining employees on how to use the software efficiently.

This is a crucial step. If employees don’t understand how to use the software or how it can benefit them, they will be much more likely to reject it. And the last thing you want is to put money into employee time clock software only for employees not to use it.

5. Ask For Company-Wide Feedback

If you’ve made it to this step; that’s great. However, your implementation process shouldn’t stop after you’ve gotten everyone trained. By asking for feedback from your workers at every level, you can determine how efficiently the software works and make any tweaks necessary.

If employees are being bombarded by punch in or out reminders, which impacts their productivity, you can disable that feature because it is more of a nuisance than beneficial. Maybe some employees have no problem remembering to punch in but often forget to punch out and would like helpful reminders; then, you can take action and get those set up for the individuals who would reap the benefits.

Employee time clock software is easy to find. There are many vendors available which offer many different methods of punching time. The issue comes in during implementation, and without sufficient employee support, your mission of implementing a seamless and efficient time tracking process will come to a screeching halt. The steps outlined above can help you ensure adoption by employees at every level of your business.

 

Pamela W. Holloway

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